Shopping in English

Shopping in English. Getty Images

Use polite questions when shopping or helping a customer in a shop. Polite questions are asked with 'could', 'may', and 'would'. You can also ask for advice in shops using 'should'.

Shopping for a Sweater

Shop assistant: May I help you?
Customer: Yes, I'm looking for a sweater.

Shop assistant: What size are you?
Customer: I'm an extra large.

Shop assistant: Would you like a plain sweater or something else?

Customer: I'm looking for a plain blue sweater.

Shop assistant: How about this one?
Customer: Yes, that's nice. Could I try it on?

Shop assistant: Certainly, the changing rooms are over there.
Customer: Thank you. (goes into a changing room to try on the sweater)

Shop assistant: How does it fit?
Customer: It's too large. Do you have a large?

Shop assistant: Yes, here you are. Would you like to try it on to see if it fits?
Customer: No that's Okay. Thank you. I'll take it. I'm also looking for some nice slacks.

Shop assistant: Great. We have some very nice wool slacks over here. Would you like to take a look?
Customer: Yes, thanks for your help. 

Shop assistant: What are your measurements?
Customer: I'm a 38'' waist and a 32" inseam.

Shop assistant: What do you think about these?
Customer: They're nice, but I'd prefer cotton trousers if you have them.

Shop assistant: Certainly, our summer slacks collection is over here.

How about these?
Customer: Yes, I like those. Do you have them in grey as well?

Shop assistant: Yes, here's a pair. You said you the measurements are 38" by 32", didn't you?
Customer: Yes, that's correct. I'll go try them on.

Shop assistant: Let me know if you need any help.
Customer: Thank you. (comes back) These are great.

So, that makes one sweater and a pair of grey slacks.

Shop assistant: OK, how would you like to pay?
Customer: Do you take credit cards?

Shop assistant: Yes, we do. Visa, Master Card and American Express.
Customer: OK, here's my Visa.

Shop assistant: Thank you. Have a nice day!
Customer: Thank you, goodbye.

Key Vocabulary


Could / May I help you?
Could I try it (them) on?
How does it fit?
How would you like to pay?
I'm looking for ...
I'd prefer ...


changing rooms
size - extra small, small, medium, large, extra large - Used with standard measurements
measurements - used with specific measurements for trousers, suits, etc. 
shop assistant / store clerk
trousers / slacks / pants
credit cards


Provide the missing word to fill in the gaps to complete this conversation with a store clerk. 

Store clerk: Hello, _____  I help you find anything?
Customer: Yes, I'm looking _____  a blouse and some matching trousers. 

Store clerk: Great. What _____ would you like?
Customer: I'm _____  for a white blouse and black trousers. They're for an important job interview.

Store clerk: Okay. Please follow me to the business apparel section.
Customer: Thanks for your help.

Store clerk: It's my pleasure.

Do you see anything you like?
Customer: Yes, that blouse looks nice.

Store clerk: What _____  are you?
Customer: I'm a small. Now, let's take a look at the pants.

Store clerk: These are nice. Would you like to _____  them on?
Customer: Do you have anything else?

Store clerk: Yes, we also have these trousers. 
Customer: I like those, I'll try those _____ .

Store clerk: What are your _____ ?
Customer: I have a 26" waist and 32" inseam.

Store clerk: Here's a pair. Would you like to try them on?
Customer: Yes, where's the _____ ?

Store clerk: You can try them on over there.
Customer: Thank you. (tries the clothing on, walks out of the changing room to show the store clerk) What do you think?

Store clerk: You look fantastic! I'm sure you'll get that job!
Customer: Thanks! I'll take them.

Store clerk: Would you like to _____  by cash or by credit card?

Customer: _____ , please. Here's my visa card.

Store clerk: Thank you. That will be $145.


  • may / could / can
  • for
  • color
  • size
  • try
  • on
  • measurements
  • changing room
  • pay
  • credit card

More Beginning Dialogues

Continue practicing English with these dialogues focusing on everyday English.

mla apa chicago
Your Citation
Beare, Kenneth. "Shopping in English." ThoughtCo, Apr. 7, 2017, Beare, Kenneth. (2017, April 7). Shopping in English. Retrieved from Beare, Kenneth. "Shopping in English." ThoughtCo. (accessed April 21, 2018).