Humanities › Issues Checking Immigration Case Status With USCIS Share Flipboard Email Print kyoshino/Getty Images Issues Immigration Immigration Politics Inmigración en Español The U. S. Government U.S. Foreign Policy U.S. Liberal Politics U.S. Conservative Politics Women's Issues Civil Liberties The Middle East Terrorism Race Relations Crime & Punishment Animal Rights Canadian Government View More By Dan Moffett Journalist B.A., Journalism and English, Ashland University Dan Moffett is an award-winning professional journalist who has written extensively about immigration issues around the world. our editorial process Dan Moffett Updated February 28, 2019 The U.S. Citizenship and Immigration Services (USCIS) agency has upgraded its services to include checking case status online and using a virtual assistant online to answer questions. Through a free, online portal, MyUSCIS, there are multiple features. Applicants can submit an online request, get automatic email or text message updates when a case status changes and practice the civics test. Being that there's a multitude of immigration options from applying for U.S. citizenship to green card residency status and temporary working visas to refugee status, to name a few, MyUSCIS is the one-stop site for all applicants requesting U.S. immigration. The USCIS Website The USCIS website has directions for getting started on MyUSCIS, which allows an applicant to review their entire case history. All an applicant needs is the applicant's receipt number. The receipt number has 13 characters and can be found on the application notices received from USCIS. The receipt number begins with three letters, such as EAC, WAC, LIN or SRC. Applicants should omit the dashes when entering the receipt number in the web page boxes. However, all other characters, including the asterisks, should be included if they are listed on the notice as part of the receipt number. If missing the application receipt number, contact the USCIS Customer Service center at 1-800-375-5283 or 1-800-767-1833 (TTY) or submit an online inquiry about the case. Other features of the website include filing forms electronically, checking office case processing times, finding a doctor authorized for completing a medical exam for adjusting status and reviewing filing fees. A change of address can be recorded online, as well as finding local processing offices and making an appointment to visit an office and speak with a representative. Email and Text Message Updates USCIS allows applicants the option of receiving an email or text message notification that a case status update has occurred. The notification can be sent to any United States mobile phone number. Standard cell phone text messaging rates may apply to receive these updates. The service is available to USCIS customers and their representatives, including immigration lawyers, charitable groups, corporations, other sponsors, and you can register for it online. Create an Account It is important for anyone who wants regular updates from USCIS to create an account with the agency to ensure access to case status information. A helpful feature from USCIS is the online request access option. According to the agency, the online request option is a web-based tool that allows an applicant to place an inquiry with USCIS for certain applications and petitions. An applicant may make an inquiry on selected forms that are beyond posted processing times or selected forms where the applicant did not receive an appointment notice or other notice. An applicant can also create an inquiry to correct a notice received with a typographical error.