Beware the Dangerous E-Z Pass Email Scam

Don’t Take the Fast Lane to Identity Theft

Beware the E-Z Pass Toll Road Email Identity Theft Phishing Scam. Jeff J Mitchell/Getty Images

Want to jump on the fast lane to becoming an identity theft victim? Simple! Just fall for the dangerous and tricky E-Z Pass email phishing scam.

According to the Federal Trade Commission, potential victims targeted by this scam get an email appearing to be from their state E-Z Pass toll road agency. The email will have very realistic E-Z Pass logo and will use pretty threatening language to informing you that you owe money for driving on a toll road without paying or using E-Z Pass.

The email also contains the “hook” in the form of a link to a website where you can view your supposed invoice and take care of your supposed fine without fear of "further legal action" against you.

Of course, the scam email is not from the real E-Z Pass Group, an association of 25 toll agencies in 15 states that manages the popular E-Z Pass automatic toll collection system.

While the E-Z Pass systems operates in only 15 states, and your state may not even have any toll roads, you may still be targeted by the E-Z Pass scam, because the scam emails are being sent to consumers nationwide.

What's the Worst That Can Happen?

If you click on the link given in the email, the scumbags running the scam will try to put malware on your computer. And if you give the fake E-Z Pass website any of your personal information, they will almost certainly use it to steal your identity. Goodbye money, credit rating and personal security.

How to Protect Yourself from the Scam

The FTC recommends that if you get the E-Z Pass email, do not click on any links in the message or try to reply to it. If you think the email may really be from E-Z Pass or if you think you might actually owe a toll road payment, contact E-Z Pass customer service to confirm that it is really from them.

Of course, the E-Z Pass email is only one of a seemingly endless list of similar phishing scams, in which scammers pose as legitimate businesses in an attempt to steal consumers’ personal information.

To help stay safe from these dangerous scams, the FTC advises:

  • Never click on any links in emails unless you are certain you know or do business with the sender.
  • Never reply to any emails that ask for personal or financial information. Even if the sender is legitimate, email is not a secure way to send such information. In fact, it is never a good idea to include things like your Social Security number or bank account information in any email message, including those you send.
  • Always keep your computer security software current and active.

How to Turn the Scammers In

If you think you might have gotten a phishing scam email or be a victim of one, you can:

  • Forward the suspect email to and to the company impersonated in the email.
  • File an official complaint with the Federal Trade Commission’s online FTC Complain Assistant.

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Your Citation
Longley, Robert. "Beware the Dangerous E-Z Pass Email Scam." ThoughtCo, May. 9, 2016, Longley, Robert. (2016, May 9). Beware the Dangerous E-Z Pass Email Scam. Retrieved from Longley, Robert. "Beware the Dangerous E-Z Pass Email Scam." ThoughtCo. (accessed May 27, 2018).