Getting a Casino Job

Happy Pokerface at Casino Royale on Deck 4
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Getting a casino job can be very exciting, but finding the right job can be confusing. Many employees are thrilled when they get hired by their local casino because the medical and retirement benefits can be excellent. Pay scales vary greatly and is dependent on the casino, location, shift, and of course the position. Many jobs start at minimum wage but include tips.

Casino properties are often resorts, or run like resorts, so the list of jobs available includes those found in the food and beverage and hotel and entertainment industries.

They also include security and surveillance, marketing, banquets, cage and credit, and the usual array of casino positions.

Getting hired through the human resources department is your first step, and the casino industry is known for having many positions to choose from - and for a "promote from within," policy. Many lifelong employees and managers started their careers as restaurant bussers, valet attendants, and slot change attendants.

So, you don't have to "start" at the position you want. And, with the Internet, job searching is pretty easy. Find the location you want to work in, then get a listing of casinos in the area and start hitting their websites to see if they are hiring. Even if they are not currently hiring you should be able to post an application online or at their human resources department. And, if you do drop off an application, make sure you are ready to interview on the spot!

Movement from one department to another is standard in the industry. A ninety-day probation period might be all it takes after being hired into a job before you are allowed to switch to a new position in a new department. However, even one missed day of work could sink you! Try your best not to miss a single day of work.

Casinos are an entertainment industry. Workers are expected to be available to work holidays and weekends when the casino is busiest. Often the most desired shifts and days off are given on a seniority basis. First in the door gets the first choice.

Some casinos train their personnel for positions like "table games dealer" while others demand prior experience or a certificate from a "dealers school." Some casinos will simply allow prospective dealers to come in and audition for a job. Check with the HR department to be sure.

What to Expect

In your interviewing, you will do best if you are energetic and outgoing. Casino patrons are spending their "entertainment dollars" on both their experience and your interaction with them. Managers are likely to hire employees who present themselves well, are neatly groomed and look ready to work, and who have a history of being and dependable and punctual.

Most jobs require an employee to show up to work and be on time. In the casino industry, this is mandatory. Many casinos are 24-hour operations and often incoming employees are "pushing out" employees who are going home. If you are late or don't show up, employees are forced to stay for overtime. In a restaurant or on the casino floor, a "call in," or employee that does not show up for work, may keep extra tables from being opened and that impacts the casino's ability to spread enough games and take care of its guests.

When employees show up on time, groomed and ready to work, they become a valued part of the casino team. Happy employees are also more likely to interact well with guests, and guests account for a large portion of most casino employee's wages in the way of tips. Get hired, have a good time, make more money. It can be that easy!

No matter what your abilities, there are a lot of different casino jobs!