RECOL - Report a Fraud Online

Web Tool for Canadians to Report Fraud Online

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RECOL, which stands for Reporting Economic Crime Online, is a Web-based center which gives Canadians a simple way to report fraud online.

The RECOL site provides an online tool to use to report any kind of fraud, such as identity theft, fraudulent letters or telemarketing scams. Complaints received by the site are directed to appropriate law enforcement agencies and other organizations concerned with white-collar crime, with the user's consent.

The RECOL service is administered by the National White Collar Crime Centre of Canada. RECOL partners include the RCMP, the Ontario Provincial Police and the Internet Fraud Complaint Center.

How to Report a Fraud

You must register with the RECOL site to use their service to report a fraud.

Before you complete the online complaint form, be sure you have the following information ready:

  • name, address, phone number, Web address (if appropriate), the name of individual or organization who you believe defrauded you, and any relationship that existed between you
  • details on how, why, and when you believe the fraud took place
  • all other information and documents which support your complaint.

The RECOL service will recommend the appropriate agency for potential investigation and ask for your consent to have the complaint forwarded.

Keeping Records of Fraud Reports and Evidence

You should keep any records relating to your fraud report in a safe place so they will be available if you are asked to provide them for an investigation or prosecution.

Examples of evidence include:

  • cancelled cheques
  • receipts
  • correspondence
  • phone bills
  • screen shots of Web sites
  • brochures or pamphlets.

If you have any questions or concerns about the RECOL service, please follow the instructions for using the RECOL contact information.