About.com Social Team

  • Nicole Schumann has 15 years of experience working for AOL, a bachelor's degree in journalism from Saint Bonaventure University and a master's degree in English and American studies from the University of Buffalo
  • Matthew Knell is the Director of Customer Experience for Moment and the former Vice President of Social Media for ThoughtCo.

Experience

Nicole Schuman is a former Social Media Editor for ThoughtCo, acting in that role for close to two years. Nicole came to ThoughtCo from AOL where she led social media efforts for the This Built America series. TBA told 50 stories in each of the 50 states regarding the resurgence of American manufacturing.  

Matthew Knell is the former VP of Social Media for ThoughtCo. He has a long history of designing, developing, and marketing a wide array of successful digital media strategies and products for AOL, JetBlue Airways, Viacom, and CafeMom. He also teaches Social Media and Web Marketing at NYU’s School of Continuing and Professional Studies.  He was the Head of Social Customer Experience and Community for Samsung Electronic America and is currently the Director of Customer Experience for Moment. ​

Education

Nicole holds a master's degree in English and American studies from the University of Buffalo, and a bachelor's degree in journalism from Saint Bonaventure University. Matthew Knell has a bachelor's degree in information systems from Pace University’s Seidenberg School of Computer Science and Information Systems and serves as a Tech Mentor in Residence there.

ThoughtCo and Dotdash

ThoughtCo is a premier reference site focusing on expert-created education content. We are one of the top-10 information sites in the world as rated by comScore, a leading Internet measurement company. Every month, more than 13 million readers seek answers to their questions on ThoughtCo.

For more than 20 years, Dotdash brands have been helping people find answers, solve problems, and get inspired. We are one of the top-20 largest content publishers on the Internet according to comScore, and reach more than 30% of the U.S. population monthly. Our brands collectively have won more than 20 industry awards in the last year alone, and recently Dotdash was named Publisher of the Year by Digiday, a leading industry publication.

Read more from About.com Social Team